Step 4: Stick the appropriate-value stamp firmly on the envelope. On the right bottom, you need to write your address, name, and telephone number as well as your zip code, in case the letter or parcel needs to be returned. The addressee’s telephone number should be put after the address. However, make sure that the pinyin is correct, or the letter may not be sent to the right place. If your can not write Chinese Characters, write it in Pinyin, the post officer won't mind. In China, the address starts from addressee's country, province, city, district, street, number and name. The middle part should be your addressee's detailed address and name. You can refer to Area Code and Zip Code Directory to find the zip code. Different areas in the country have different zip codes. On the left front is the zip code of the addressee. The instructions on how to write an envelope are as follows: Make sure you write the right information in the right place. CAN is the airport code for Guangzhou Baiyun International Airport.Ĭan you give some instructions about how to address a Chinese envelope or dispatch note?Īnswer: The format of Chinese envelope may be a little different from that common in other countries. FOC is the ITIT code for Fuzhou Changle International Airport. PEK refers to Beijing Capital International Airport. What do these initials refer to?Īnswer: These are the ITIT codes for airports. I found the location of PVG/PEK/FOC/CAN when tracking my package. How can I contact China Post to consult detailed information about my package?Īnswer: The customer service hotline of China post is 8610 11185 8610 11183 for EMS service. TCG’s tracking tool borrows the original Chinese status and translates them into simple and understandable English terms. So “NULL” is a technical problem of the website, not your parcel. What does it mean?Īnswer: The English information on the official website of China Post is translated from Chinese tracking status, but not all information can be successfully translated. I track my parcel at China Post, but it shows NULL. If it is an urgent parcel, you are advised to pay more for an Air mail. You can check the status through TCG’s tracking tool. Should there be any delay, it would be as long as 180 days. Usually it takes 7 – 20 working days for AIR and SAL mails, and 40 – 70 days for a surface mail. Another possibility is that your parcel has already left China, but the following status can not be traced as the destination country does not support China Post Tracking.Īnswer: It depends on what kind of China Post service you have chosen. Why does my parcel status get stuck at “Departure from outward office of exchange”?Īnswer: Sometimes, the tracking information does not update in time. The number is actually the zip code of Shanghai, and PVG is the airport code of Shanghai Pudong International Airport. However, if you use the China Post official website, you will be confused as there are numbers like 20110600 and acronym as PVG, instead of “Shanghai”. In the Status Column, “Collection” means the post office received the parcel “Opening” refers to the step of customs check “Departure from outward office of exchange” indicates the parcel was ready for shipment the last two statuses are quite clear. Hereunder is a sample tracking information: Item No.ĭeparture from outward office of exchange The tracking information of small parcels and large packages includes the item No., Year, Status, Location, Destination Country, and Date. What does it mean?Īnswer: China Post offers online tracking service for registered parcels, but sometimes the English information is not very clear. I’ve ordered an item from China, and got a tracking number, but tracking information shows “Opening”.
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